Can I modify my order after placing an order?
At flipkin.com, we understand that circumstances may change after placing an order. While we do allow order cancellations, please note that frequent cancellations without genuine reasons may lead to account disablement to prevent misuse of our resources and ensure efficient operations for sincere customers.
Can I change the delivery address after placing an order?
You can change the delivery address after placing an order. However, we kindly request you to contact us via email or WhatsApp as soon as possible. Please note that if your order is already in the delivery stage, a change of address may not be possible.
I canceled my order. When will I receive a refund, and how?
Once you cancel an order, we will process your refund within two business days. By default, we issue refunds in the form of a coupon code that can be used for your next purchase on flipkin.com. If you prefer to receive the refund through the original payment method, please let us know.
How many days does it take to deliver my order?
Due to the ongoing global instability caused by pandemics and conflicts, delivery times may vary. However, we strive to deliver 80% of orders within two weeks, while the remaining orders may take up to three weeks.
What payment methods are available?
For customers in India, we accept UPI payments. For customers in the UAE, we offer Cash on Delivery (COD). For customers in the USA, we accept credit/debit cards and bank transfers.
Why is the delivery time so long?
At flipkin.com, one of our core principles is to provide premium quality goods at reasonable prices with reliable customer service. To achieve this, we source products from various factories around the globe.
This process inherently takes more time, but it allows us to offer a vast collection of goods at competitive prices. While we understand the frustration of long delivery times, we are continuously working to reduce it to 5-10 days.
When will I receive the tracking number?
You will receive the tracking number within 3-12 business days after placing your order.
For customers in India, we accept UPI payments. For customers in the UAE, we offer Cash on Delivery (COD). For customers in the USA, we accept credit/debit cards and bank transfers.
What is a custom duty, and why am I supposed to pay it?
A custom duty is a tax charged by the destination country on imported goods. This amount varies from country to country based on their calculations and imposed taxes on specific commodities.
While custom duties are typically not charged on small orders, if applicable, you may be required to pay the duty to the delivery executive upon receiving your order, as this amount is not included in the listed prices on our website. The custom duty is received by the government of your country.